The Valley of the Shadow of Death

The Valley of the Shadow of Death – doesn’t sound too appealing. Any savvy real estate developer would change that name in a heartbeat. Perhaps Shady Valley – no, shady suggests dishonesty… Cool Valley – no, cool has too many alternative meanings… Green Valley – no, sounds too eco-progressive and restrictive… Peaceful Valley – that’s …

I’ll Tell You Later…

When I worked in the California courts we had a much beloved Spanish language interpreter. Her job was to assist Spanish speaking defendants and witnesses in court proceedings so that they could understand what was happening and make an informed response. It was important that this occur in real time, otherwise they were left confused …

Embracing the Uncertainty of Outcomes

Mistakes. We all make them. Truth be told, we tend to excuse our own while condemning others. But, trying to look at mistakes objectively, what should be our reaction? Let’s look at an example of two similar mistakes: Emergency Dispatcher One: Phone call received regarding prowler outside citizen’s house. They dispatch police, but have accidentally …